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Family Emergency

Nothing adequately prepares us for the initial shock of losing a loved one. Feelings of panic and helplessness may be overwhelming, but it's important to know you are not alone. It is important to reach out to close relatives, friends, and professionals for the help, support, and comfort you need. Notifying family and friends is always an important consideration in the initial tasks to be completed. Call immediate family members first, parents, children, brothers, sisters and grandparents of the deceased. Again, do not worry about waking others. Grief researchers say those close to the deceased feel left out if they aren't told about a death immediately. Rely on others to assist you in notifying everyone: do not attempt to do this yourself. It not only helps others through the grieving process to have some responsibility, but also allows you to carry on with other tasks. Although it may be difficult, telling others of a death it is therapeutic. Saying aloud that a loved one has died, the death is confirmed in your mind - an important step in the grief process.

So much is to be done in what seems like so little time. The emotional impact of death understandably makes it difficult to focus on the details that go into organizing a funeral. Also by clicking on the resource centre on the home page, you open a wealth of information and guidance to assist you through all of your needs.

1. When death occurs at home, what should we do?
 
2. If we are on vacation, and a death occurs what should we do?
 
3. A death of a loved one has died at the hospital, where do we turn?
 
4. A loved one has died in the nursing home, what should we do first?
 

Question #1When death occurs at home, what should we do?
Answer:IF THE DEATH IS EXPECTED, often time the family is working with a local Hospice group. The Hospice staff will contact the physician caring for the deceased who will be able to pronounce the death. If the hospice nurse is not with your when death occurs, make this your 1st phone call. They will make all other necessary phone calls for you, including funeral home notification.  We usually arrive at your home within the hour.
 
IF THE DEATH IS UNEXPECTED, the police should be notified. They will in turn dispatch an officer and contact the coroner who will then decide the level of investigation necessary to determine the cause of death. They will arrange to have the body transferred to the coroner's office if an autopsy is required (at their cost).  Once the body has been transferred and the examination completed, with your written permission, your funeral director will claim the body from the coroner's office and begin preparing for the funeral services you may request. If after a preliminary examination and investigation it is determined no further inquiry is necessary, the investigating police officer  may have you call the funeral home of your choice to remove the body and carry out the deceased's final wishes.

Question #2If we are on vacation, and a death occurs what should we do?
Answer:If a death was to occur away from the home, i.e. during a vacation or a business trip, then Rebold Rosenacker & Sexton Funeral Home and Crematory suggests that you do a few things first.
Call Rebold Rosenacker & Sexton Funeral Home and Crematory. We will take care of making the necessary contact with a reputable firm in the area that the death occurred.

This action will avoid any possibility of becoming involved with a funeral home outside of your residential area that may care little about matters because they feel they will not ever deal with the family again. When calling Rebold Rosenacker & Sexton Funeral Home and Crematory, we can act as your agent, avoiding any possibility of excessive, unnecessary or double-billing possibilities.

Contact your local police department and they will dispatch an officer to your location immediately so you will not be alone.

If the death was sudden and unexplained, your local police authorities will make the necessary call to the local coroner to attend to the place of death. A county medical examiner or coroner may be called.

If you have not called your funeral director, you will have to consider doing so as the body will have to be removed by them or an authorized agent. Some police departments and/or coroners have called a funeral home of their choice. While we will not speculate on the motives, often families find themselves being pressured by a funeral home that was called to the scene to purchase unnecessary services and merchandise.

Question #3A death of a loved one has died at the hospital, where do we turn?
Answer:Whether or not you are present when the death occurs the staff will contact you and ask a few questions. Questions you may be asked and you should be prepared for, include:

1. Which funeral home will you be releasing the body to, for transfer from the hospital?

2.  Have you considered Organ or Tissue Donations?

3.  Do you wish to request an autopsy?  Unless the deceased has died unexpectedly, you will have the choice. An autopsy is the thorough examination of the deceased body, to understand and determine the cause of death or any factors that may have contributed towards the cause of death.  Short delays are possible and you should check with the hospital staff as to when you can expect the autopsy to be completed if a delay could be of concern to you.

Trust, that when the funeral home is notified of the death, by the hospital staff, we will be attempting to speak with you by telephone asking for permission to have custody of the body and asking for permission to embalm the body.

Embalming allows for temporary preservation of the body, so that the funeral services may take place at some future date, and the family may choose a public viewing or visitation.

Question #4A loved one has died in the nursing home, what should we do first?
Answer:You or the nursing home staff will need to call the funeral home to have the body removed. If you are present, you may wait for our arrival, usually within the hour. If you are not present, you are welcome to travel to the nursing home before our arrival and removal of the body. In either situation, trust that we will be contacting you on the phone when we are notified of the death, to ask for permission to have custody of the body and to request permission to embalm the body,

Embalming is temporary preservation of the body so the funeral services can be provided at some future date or allow the family to schedule a public viewing or visitation time.


3700 Glenmore Ave., PO Box 11280 | Cincinnati, OH 45211 | Phone: 513-661-6200 | Fax: 513-661-7286 | Email: info@rebold.com
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